#sp-chat {
  --sp-green: #193d31;
  --sp-ink: #203c32;
  --sp-cream: #faf7ee;
  --sp-border: #e4e6dd;
  --sp-muted: #667369;
  position: fixed;
  z-index: 1000;
  right: max(24px, env(safe-area-inset-right));
  bottom: max(24px, env(safe-area-inset-bottom));
  color: var(--sp-ink);
  font-family: 'DM Sans', Arial, sans-serif;
  font-size: 14px;
  line-height: 1.5;
  text-align: left;
  -webkit-text-size-adjust: 100%;
}
#sp-chat *, #sp-chat *::before, #sp-chat *::after { box-sizing: border-box; }
#sp-chat [hidden] { display: none !important; }
#sp-chat button, #sp-chat textarea { font: inherit; letter-spacing: normal; text-transform: none; }
#sp-chat button { cursor: pointer; }
#sp-chat button:disabled { cursor: default; opacity: .5; }
#sp-chat a { color: inherit; }
#sp-chat :focus-visible { outline: 3px solid #c6a266; outline-offset: 3px; }
#sp-chat .sp-launcher {
  display: flex; align-items: center; justify-content: center; gap: 10px;
  min-height: 56px; border: 1px solid #ffffff4d; border-radius: 32px;
  padding: 14px 22px; background: var(--sp-green); color: #fff;
  box-shadow: 0 6px 28px #12312333; font-weight: 500;
}
#sp-chat .sp-launcher svg { width: 23px; height: 23px; flex: none; }
#sp-chat .sp-launcher:hover { background: #285441; }
#sp-chat .sp-panel {
  width: 384px; max-width: calc(100vw - 32px); height: 590px;
  max-height: calc(100dvh - 44px); display: flex; flex-direction: column;
  overflow: hidden; background: var(--sp-cream); border: 1px solid #dee3d8;
  border-radius: 18px; box-shadow: 0 16px 70px #152a3240;
}
#sp-chat .sp-head {
  background: var(--sp-green); color: #fff; padding: 20px 18px;
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
}
#sp-chat .sp-brand { display: flex; align-items: center; gap: 12px; min-width: 0; }
#sp-chat .sp-mark {
  display: grid; place-items: center; width: 40px; height: 40px;
  border: 1px solid #ffffff4d; border-radius: 50%; flex: none;
}
#sp-chat .sp-mark svg { width: 22px; height: 22px; }
#sp-chat .sp-title { margin: 0; font-family: 'DM Sans', Arial, sans-serif; font-size: 17px; letter-spacing: 0; color: #fff; font-weight: 600; line-height: 1.4; }
#sp-chat .sp-subtitle { margin: 2px 0 0; font-size: 11px; color: #e8eddf; letter-spacing: .08em; }
#sp-chat .sp-head-buttons { display: flex; gap: 2px; }
#sp-chat .sp-icon {
  display: grid; place-items: center; width: 34px; height: 34px; padding: 6px;
  border: none; border-radius: 50%; background: transparent; color: #fff;
}
#sp-chat .sp-icon:hover { background: #ffffff1c; }
#sp-chat .sp-icon svg { height: 18px; width: 18px; }
#sp-chat .sp-status {
  padding: 9px 18px; border-bottom: 1px solid var(--sp-border);
  background: #f0f1e8; color: var(--sp-muted); font-size: 12px;
}
#sp-chat .sp-status::before {
  content: ''; display: inline-block; width: 6px; height: 6px; background: #a59169;
  border-radius: 50%; margin-right: 7px; vertical-align: 1px;
}
#sp-chat .sp-status[data-state='ready']::before { background: #457a51; }
#sp-chat .sp-status[data-state='error']::before { background: #a34e36; }
#sp-chat .sp-messages {
  flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain;
  display: flex; flex-direction: column; gap: 12px; padding: 20px 18px;
}
#sp-chat .sp-message {
  align-self: flex-start; max-width: 92%; border: 1px solid var(--sp-border);
  background: #fff; border-radius: 12px 12px 12px 3px; padding: 12px 14px;
  overflow-wrap: anywhere; white-space: pre-wrap; unicode-bidi: plaintext;
  line-height: 1.65;
}
#sp-chat .sp-message[data-role='user'] {
  align-self: flex-end; background: var(--sp-green); color: #fff;
  border-color: var(--sp-green); border-radius: 12px 12px 3px 12px;
}
#sp-chat .sp-message[data-role='notice'] { font-size: 12px; background: #f2eee2; }
#sp-chat .sp-suggestions { display: flex; flex-wrap: wrap; gap: 7px; }
#sp-chat .sp-suggestion {
  padding: 7px 10px; border: 1px solid #cdd6c9; background: transparent;
  border-radius: 20px; color: var(--sp-green); font-size: 12px;
}
#sp-chat .sp-suggestion:hover { background: #e8ecdf; }
#sp-chat .sp-retry { align-self: flex-start; }
#sp-chat .sp-contact {
  display: flex; flex-wrap: wrap; gap: 6px 16px; padding: 10px 18px;
  border-top: 1px solid var(--sp-border); background: #fff;
}
#sp-chat .sp-contact a { font-size: 12px; text-decoration: underline; text-underline-offset: 3px; }
#sp-chat .sp-form { display: flex; align-items: flex-end; gap: 8px; padding: 12px 14px 8px; margin: 0; }
#sp-chat .sp-input {
  flex: 1; min-width: 0; min-height: 44px; max-height: 104px; padding: 11px 12px;
  margin: 0; border: 1px solid #d9dfd1; border-radius: 9px; resize: vertical;
  background: #fff; color: var(--sp-ink); font-size: 16px; line-height: 1.4;
}
#sp-chat .sp-send {
  width: 44px; height: 44px; flex: none; display: grid; place-items: center;
  border: 0; border-radius: 9px; padding: 10px; color: #fff; background: var(--sp-green);
}
#sp-chat .sp-send svg { width: 20px; height: 20px; }
#sp-chat .sp-disclosure { margin: 0; padding: 2px 16px 12px; font-size: 10px; color: var(--sp-muted); line-height: 1.5; }
@media (max-width: 640px) {
  #sp-chat { left: 16px; right: 16px; display: flex; justify-content: flex-end; bottom: calc(74px + env(safe-area-inset-bottom)); }
  #sp-chat .sp-launcher { min-height: 50px; padding: 12px 17px; }
  #sp-chat .sp-panel { width: min(384px, 100%); max-width: 100%; height: 540px; max-height: calc(100dvh - 112px - env(safe-area-inset-bottom)); }
  #sp-chat .sp-head { padding: 15px 14px; }
  #sp-chat .sp-messages { padding: 16px 14px; }
}
@media (prefers-reduced-motion: no-preference) {
  #sp-chat .sp-panel { animation: sp-chat-in .18s ease-out; }
  @keyframes sp-chat-in { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }
}